PRIVACY POLICY

Information Sharing Our policy is simple. We will never release any information received from you to third parties. All personal information needed to process your order such as name, address, telephone number, email address and credit card number is never shared. We maintain strict control over all information you submit. No customer information is stored online.

Secure ordering The sensitve information you provide us during the online order process is protected by a secure server. This server encrypts information while it is being transmitted. Encryptation prevents unauthorized sources from accessing or viewing this data.We use the latest in encryption technology to ensure that every transaction is safe. The process of encryption takes the information you enter and converts it into bits of code that are securely transmitted over the Internet. This scrambled data cannot be read as the information travels over the Internet. Once your encrypted personal information is received by our secure server, it is translated back into its original form and stored off-line. Your credit card information is not transmitted over the internet again. To view our secure server certificate see the Thawte logo on our home page and view cart page.

We do not use a data base to store credit card numbers making your information free of Hacker threats.

Javascipt and Cookies Our shopping cart, like most online stores, uses 'cookies' to collect information. This cookie is a small file that stays on your computer between visits to our store. It only contains a randomly generated number and source code assigned to you when you first entered the store. This cookie allows you to anonymously add items to your shopping cart and come back later to view the contents. You shop in complete privacy without ever giving us your personal information. You never need to "log in" to our system since the cookie system is automatic. You can view your cart at any time while at our site and later, when you are ready to order, you are directed to a secure order form to send us your personal information. Sensitive data is never stored in a cookie.

Only the web site that set the cookie can read it, and it can only be used as a record keeping device to store information that the site already has. It cannot, for example, be used to read other information from the user's hard drive.

If you encounter problems shopping in our store and viewing your shopping cart, it may be necessary for you to change the privacy settings in your browser.

Enabling Javascipt and cookies
For MS Internet Explorer: Go to TOOLS>INTERNET OPTION>PRIVACY and move the slider bar to Medium or lower setting.
For Netscape 4 to 7: Go to FILE>EDIT>PREFERENCES>PRIVACY & SECURITY and select from the options. For Netscape 8: Go to TOOLS>OPTIONS>SITE CONTROLS and Enable Javascipt and Allow Cookies.

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Accessories | Mountain Dulcimers | Hammered Dulcimers | Lap Harps | Bowed Psalteries
Spoons | Limberjacks | Dulcimer Stands | Door Harps | Dulcimer Music Books | Dulcimer CD's

	1-877-822-9111 toll-free order line Mon.-Sat. 9am - 6pm
	Craggy Mountain Music PO Box 31 Lake Junaluska, North Carolina 28745 email craggymtnmusic@charter.net © 2005 Craggy Mountain Music. All Rights Reserved. No unauthorized use of any text or picture allowed. (wholesale inquiries call TK O'Brien's 828-456-7502) 9am to 6pm ET Monday - Saturday